eConsults & eReferrals
The Ocean eReferral Network was designed to streamline the referral and consult process for healthcare providers without disrupting existing workflows. Clinicians can find a specialist, send a consult or referral, maintain a record in the EMR, and even track the status of a referral at any time, all from a single platform.
Note for Ontario Users: In Ontario, Ocean eConsults are currently in a limited release. For more information on eConsult in Ontario as part of the Ontario eServices Program, please review the Overview of eConsults in Ontario article.
Set Up Your Site to Send eConsults and/or eReferrals
Set Up Your Site to Receive eConsults and/or eReferrals
- Find or Add Your Clinic to the Ocean eReferral Network
- Claim Your Directory Listing to Your Ocean Site
- Update Your Directory Listing Settings
- Update Your eConsult and eReferral Configuration
- Set Up Receiver Email Notifications
- Creating Canned Responses for Bookings and Messages*
Guide to Sending eReferrals
Guide to Receiving eReferrals
- Importing eReferral Requests into Your EMR
- Managing Incoming eReferrals
- Adding Appointment Details to eReferrals
- Viewing a Patient's Referral History
- Creating Inbound Requests
- Managing eReferral Wait Times
Ocean eConsults in Ontario
Guide to Sending eConsults
Guide to Receiving eConsults
Advanced eReferral Features in PS Suite
- PS Suite: Advanced Features for Sending Appointment Notifications
- PS Suite: Ocean eReferral Custom Form Settings
- Using the PS Suite Messaging Module to Follow Up with eReferrals
- PS Suite: Tracking Pending Tests/Consults with Ocean eReferrals
- PS Suite: Attaching a Clinical Note from PS Suite to an eReferral
- PS Suite: Ocean Quick eReferral Custom Forms
Advanced eReferral Features in Accuro
- Sending eReferral Appointment Notifications from Accuro
- Attaching a Clinical Note or Document from Accuro to an Ocean eConsult and/or eReferral
- Save Sent or Received Consults and/or Referrals as a Document Instead of an Encounter Note
- Create a CDS Link to Launch a Specific Consult and/or Referral Target in the Healthmap
Advanced eReferral Features in OSCAR Pro (Well EMR)
eReferrals FAQ
- Creation of Multiple Ocean Sites
- How does Ocean's health service directory (oceanhealthmap.ca) find and prioritize search results?
- Can I send eReferrals from the Ocean Portal with pre-populated patient demographics?
- Can I send the patient details about how and where their eReferral Appointment is occurring?
- FAQ: How to Manually Import a Sent eReferral into PSS
- What happens when an eReferral is sent with more than one Health Service Offering requested? (eReferral Splitting)
Videos
- Configuring your EMR (videos)
- Setting up Ocean for eReferral Senders (video)
- Sending an eReferral (videos)
- Setting up Ocean for eReferral Receivers (video)
- Receiving an eReferral (video)
- PS Suite: Configuring your EMR (video)