eConsults & eReferrals
The Ocean eReferral Network was designed to streamline the referral and consult process for healthcare providers without disrupting existing workflows. Clinicians can find a specialist, send a consult or referral, maintain a record in the EMR, and even track the status of a referral at any time, all from a single platform.
Note for Ontario Users: In Ontario, Ocean eConsults are currently in a limited release. For more information on eConsult in Ontario as part of the Ontario eServices Program, please review the Overview of eConsults in Ontario article.
Set Up Your Site to Send eConsults and/or eReferrals
Set Up Your Site to Receive eConsults and/or eReferrals
- Set Up Receivers with Ocean Accounts
- Find or Add Your Clinic to the Ocean eReferral Network
- Claim Your Directory Listing to Your Ocean Site
- Update Your Directory Listing Settings
- Update Your eConsult and eReferral Receiver Configuration
- Set Up Receiver Email Notifications
Guide to Sending eReferrals
Guide to Receiving eReferrals
Ocean eConsults in Ontario
Guide to Sending eConsults
Guide to Receiving eConsults
Advanced eReferral Features in PS Suite
- PS Suite: Advanced Features for Sending Appointment Notifications
- PS Suite: Ocean eReferral Custom Form Settings
- Using the PS Suite Messaging Module to Follow Up with eReferrals
- PS Suite: Tracking Pending Tests/Consults with Ocean eReferrals
- PS Suite: Attaching a Clinical Note from PS Suite to an eReferral
- PS Suite: Ocean Quick eReferral Custom Forms
Advanced eReferral Features in Accuro
- Sending eReferral Appointment Notifications from Accuro
- Attaching a Clinical Note or Document from Accuro to an Ocean eConsult and/or eReferral
- Save Sent or Received Consults and/or Referrals as a Document Instead of an Encounter Note
- Create a CDS Link to Launch a Specific Consult and/or Referral Target in the Healthmap
Advanced eReferral Features in OSCAR Pro (Well EMR)
Provider Network FAQ
- How do I determine the 'Number of Clinicians' for my Directory Listing?
- What languages are included in eReferral/eConsult email notifications?
- Can I filter my Ocean Site's sent referrals by Referring Clinician?
- Where do I find a Referral Reference value?
- How does Ocean integrate with Health Report Manager (HRM®)?
- What do the different request colours mean in the eReferrals & eConsults area?
eReferral Functionality FAQ
- How do I use the "Await Reply" functionality?
- How do I resubmit a cancelled or declined eReferral/eConsult?
- Can I download a complete copy of the referral record?
- How do I change the Health Service and Description for eReferrals that I receive?
- How can I communicate with an eReferral sender/recipient?
- Can I add notes to an eReferral/eConsult?
eReferral Workflow FAQ
- What is a Central Intake?
- As a Central Intake user, how can I determine the Requested Provider for an eReferral?
- Can I modify the eForm used during the eReferral/eConsult reviewal process?
- How to Manually Import a Sent eReferral into PSS
- What happens when an eReferral is sent with more than one Health Service Offering requested? (eReferral Splitting)
- Creating Inbound Requests
Analytics FAQ
- How do I enable contribution to a Service Request Repository?
- As a Regional Authority user, how can I enable the ability for an Ocean Site to contribute data to a Service Request Repository?
- As a Regional Authority Admin, how do I set the Service Request Repository?
- How can a Support Site User generate analytics for the sites they support?
- How do I add Custom Analytic values to my eReferral/eConsult form?
- How do I create a custom Export Template for eReferral & eConsult Analytic Data?
Wait Times FAQ
- How do I update the estimated wait time for multiple referrals at once?
- How can I ensure that accurate Wait Time information for my Health Service Offerings is displayed in the Ocean Healthmap?
- Managing eReferral Wait Times
- How are eReferral resubmissions taken into account in analytic data and wait time calculations?
- How are wait times calculated and displayed in Ocean?
- How do I add dates affecting readiness to consult/treat to an eReferral?