The Ontario eConsult Service, accessed on the OTNhub and a part of the Ontario eServices Program, is a secure web-based tool that provides physicians and nurse practitioners with timely access to specialist advice.
The integration between Ocean and Ontario Health's OTNhub platform allows you to initiate an Ontario eConsult directly from your PS Suite EMR (*Please note - Ontario eConsults are separate and unique from Ocean eConsults, and do not offer the same features).
Please ensure that you have access to the Ontario eConsult Service through your OTNhub account before following the steps below. If you don't have access to eConsult on the OTNhub, you can register at OTNhub.ca.
Sending an Ontario eConsult
Please follow the steps below to send an Ontario eConsult (on the OTNhub platform) through Ocean.
1. Initiating your eConsult
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Green-bar any encounter notes that you would like to include as an attachment on your eConsult. It is recommended that you type your eConsult question as an encounter note to be attached to the eConsult case. Alternatively, it can be typed directly into the OTNhub in step 2-G.
Note: To send an ON eConsult without an attachment, simply skip this step.
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- You will be launched into the Ontario eConsult Service listing on the Ocean Healthmap, with your patient's details prepopulated from the information in your EMR.
- Starting within your Accuro EMR, open the chart for the relevant patient.
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Use the 'Refer' CDS button to launch into the Ocean Healthmap.
Note: To include an attachment, please follow the steps in "Attaching a Clinical Note or Document from Accuro to an Ocean eConsult and/or eReferral" before pressing the 'Refer' button. You may type your eConsult question as a clinical note to be attached to the eConsult case. Alternatively, it can be typed directly into the OTNhub in step 2-G.
- Starting within your OSCAR/OSCAR Pro EMR, open the chart for the relevant patient.
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Use the 'Find Health Service' button on the Ocean eForm or the 'Refer' button on the Ocean Toolbar to launch into the Ocean Healthmap.
Note: To include an attachment, please complete Steps A, B, and C in "Sending an eReferral/eConsult with Attachments from OSCAR Pro using the Consultations Workflow". You may type your eConsult question as an encounter note to be attached to the eConsult case. Alternatively, it can be typed directly into the OTNhub in step 2-G.
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2. Sending the Ontario eConsult
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Complete the eConsult form, and then press 'Send and Launch Ontario eConsult' at the bottom of the form.
Note: You will be prompted to obtain consent for patient email notifications regarding the status of the eConsult. Regardless of your selection, the patient will not receive any email notifications regarding the status of their eConsult.
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A popup window will appear prompting you that additional information is required, and you will be automatically redirected to the OTNhub platform.
Alternatively, you can press the 'Go to Ontario eConsult' button to immediately launch the OTNhub platform.
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- A new eConsult draft case is automatically created. Select either the 'BASE Managed Specialty' or 'Specific Provider or Group' model.
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- After selecting the appropriate model, the patient information will be pre-populated with the information from your EMR.
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Include an additional message/comment for the recipient using the 'Request' field.
Note: If you did not include your eConsult question as an attachment, type your question directly into the 'Request' field.
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