View & Track Your eReferral

You will receive email notifications about the status of your referral(s).

From there, you can view and track the status of your referral from within your EMR and/or the eReferrals & eConsults View of the Ocean Portal.

PS Suite Med Access Accuro OSCAR Pro OSCAR Non-Integrated

Video coming soon!

View your eReferral.

PS Suite Med Access Accuro OSCAR Pro OSCAR Non-Integrated

After sending an eReferral from PSS, the referral note and the Ocean eReferral Custom Form are automatically downloaded into the patient chart. You can access and view the eReferral by clicking the "Open" button in the Ocean eReferral form.

  • If the 'Automatically Import Attachments to EMR' setting is disabled in your Cloud Connect configuration, the referral note will be added to the patient chart as only a textual Progress Note.
  • If the 'Automatically Import Attachments to EMR' setting is enabled in your Cloud Connect configuration, the referral note will be added to the patient chart as both a textual Progress Note and a referral record PDF attached to an additional Progress Note. The referral PDF includes any attachments that were included at the time of sending the referral.
  • The Ocean Toolbar will also update with a link displaying the number of outstanding (active) eReferrals associated with that patient in Ocean.
  • Clicking this link, OR the "View in Ocean" link, will open the patient's Ocean dashboard where you can find a table of the active sent eReferrals for the patient. You can select a specific referral from the table to open it and view further details, or make updates to it.

Check the status of your eReferral.

PS Suite Med Access Accuro OSCAR Pro OSCAR Non-Integrated
  • When the status of the eReferral changes, the Ocean eReferral form in the patient chart will automatically be updated. You can access and review the status of that individual referral at any time from the patient chart. Click "Open" for more details.
  • To review the statuses of all active referrals for that patient, select the "View in Ocean" or "# outstanding" links on the Ocean Toolbar. In the Active Referrals Sent table, the corresponding status of each referral can be viewed in the Status column. Click anywhere on an individual referral line to open it for more details.

If you've linked your referral to your own Ocean account, you will also automatically receive email updates when the status of your eReferral changes (i.e. if it's booked, cancelled, or changed). More details about these email updates can be found in the article "Where do eConsult and/or eReferral notification emails get sent to?".

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