If you are a TELUS PS Suite user sending eReferrals, you can customize specific settings within the Ocean eReferral custom form.
- Set the user who will follow-up referrals:
- This setting will allow you to choose the PSS user(s) who should receive the initial follow-up message. You can choose a specific user or a class of users, such as "secs" (secretaries). Leave this setting blank if you do not wish to have the follow-up message sent.
- Set the follow-up wait period (the delay before the follow-up message shows in the inbox):
- This setting will allow you to enter the number of days before the initial follow-up message shows up in the PSS user's inbox.
- Add Pending Test/Consult: (Y/N):
- Selecting this setting will turn on/off notifications about pending tests and/or consults associated with your eReferral.