As of April 3rd 2025, Health Service Offering-specific configuration settings have been re-located directly within the main Directory Listing user interface. For specific details about each setting, refer to the 'Health Service Offerings' tab within the 'Directory Listings' support article.
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Provider Network FAQ
At A Glance: Provider Network FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- What are 'Externally Managed' eReferrals?
- How long are eConsults/eReferrals stored when they have been 'Saved for Later'?
- What do the different Health Service Offering settings mean?
- Which User Roles require a Professional ID prior to sending an eReferral/eConsult?
- How do I determine the 'Number of Clinicians' for my Directory Listing?
- What languages are included in eReferral/eConsult email notifications?
- Can I filter the eConsults/eReferrals in my Ocean Site?
- Where do I find a Referral Reference value?
- How does Ocean integrate with Health Report Manager (HRM®)?
- What do the different request colours mean in the eReferrals & eConsults area?