How do I determine the 'Number of Clinicians' for my Directory Listing?

Background

  • When applying to a Regional Authority within your Directory Listing settings, users are prompted to enter the number of clinicians authorized to receive eReferrals and/or eConsults at the Directory Listing before submitting their application.
  • Similarly, users who are modifying Directory Listings which have already been approved by a Regional Authority are also prompted to enter the number of clinicians authorized to receive eReferrals and/or eConsults at the Directory Listing before saving any new changes.

The goal of this setting is to assist Regional Authorities in capturing an accurate number of eReferral/eConsult targets (i.e., clinicians receiving eReferrals/eConsults) available in their region via the Ocean Healthmap.

Note

  • Administrative staff should not be included in the count.
  • Clinicians do not need an Ocean user account to be counted.
  • Users may enter '0' if appropriate.

Determining your Number

Keeping in mind the goal of capturing an accurate number of eReferral/eConsult targets within a particular Regional Authority, it is important to recognize that clinicians may often be associated with one or more Directory Listings on the Ocean Healthmap.

Accordingly, when users are selecting a number for their Directory Listing, they should be mindful of whether or not a particular clinician has already been accounted for under a separate Directory Listing that has also been approved by the Regional Authority. This is to ensure that a single clinician is not "double-counted" as an eligible eReferral/eConsult target within the region.

Some common scenarios are provided below as guidance:

Scenario A: One clinician with one dedicated Directory Listing

In the scenario of a one-to-one relationship between the authorized clinician and the Directory Listing, users should enter '1' as the 'Number of Clinicians'.

This indicates that the clinician in question receives eReferrals/eConsults only at this Directory Listing, and nowhere else.

Scenario B: More than one clinician sharing one Directory Listing

In the scenario of multiple authorized clinicians sharing a single Directory Listing, users should enter the total number of authorized clinicians as the 'Number of Clinicians'.

This indicates that all clinicians in question receive eReferrals/eConsults only at this Directory Listing, and nowhere else.

Scenario C: One Directory Listing with no associated clinicians

In the scenario of no authorized clinicians being associated with the Directory Listing (e.g., a community service that does not have any clinicians working out of it), users should enter '0' as the 'Number of Clinicians'.

Note: When '0' is entered, users are required to include additional written context in the 'Comments' box explaining the rationale.

Scenario D: One clinician associated with more than one Directory Listing

In the scenario of one authorized clinician being associated with more than one Directory Listing (e.g., an indepedent listing and an organizational listing), users should enter '1' as the 'Number of Clinicians' for the independent listing, and not include them in the organizational listing count.

For example, if Dr. Smith accepts eReferrals/eConsults at their independent cardiology practice (Listing A), and also works at a cardiology clinic that accepts eReferrals/eConsults (Listing B), Listing A should be assigned a value of '1', and Dr. Smith should not be included in the sum of clinicians at Listing B.

Note: This means that if all clinicians at the cardiology clinic also have their own independent cardiology practices that accept eReferrals/eConsults, then '0' should be entered as the 'Number of Clinicians' for Listing B, with an explanation of the rationale in the 'Comments' box.

Likewise, if some clinicians accept eReferrals/eConsults exclusively at the cardiology clinic (Listing B), they would account for the total number 'Number of Clinicians' that should be entered for Listing B.

Updating your Number

Once the 'Number of Clinicians' value has been initially set in the Directory Listing settings, it should be reviewed and updated at least once annually to account for any changes.

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