Announcements
Includes release notes, updates, and system outage information.
Platform Notices
- System Maintenance Planned for April 8th, 2025 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for April 4th, 2025 at 10:00pm EST [COMPLETED]
- Critical Security Maintenance March 17, 2025 at 10:00pm ET [COMPLETED]
- System Maintenance Planned for December 17th, 2024 at 10:00pm EST [COMPLETED]
- Limited Issue Impacting Patient Reminder Appointment Confirmations - September 27 2024 [RESOLVED]
- System Maintenance Planned for September 19th, 2024 at 10:00pm EST [COMPLETED]
News & Updates
- New: Ocean Directory Listing Enhancements
- Ocean Notification: Pricing Increase Effective April 1st 2025
- New! Filtering Improvements for eReferral & eConsult Users
- NEW FOR OSCAR PRO: Seamless File Attachments Now Available for Ocean Patient Messages
- Licence Management Improvements for Ocean Site Admins
- Ocean Notification: Pricing Increase Effective April 1st 2024
Critical System Notifications
- System Maintenance Planned for Wednesday June 12th, 2024 at 10:00pm EST [COMPLETED]
- Ocean Service Interruption April 24, 2024 [RESOLVED]
- System Maintenance Planned for Friday March 15th, 2024 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for September 28th, 2023 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for August 15th, 2023 at 10:00pm EST [COMPLETED]
- System Maintenance Planned for July 20th, 2023 at 10:00pm EST [COMPLETED]
Ocean Server Release Notes
- Ocean Server Upgrade April 3rd, 2025 Release Notes
- Ocean Server Upgrade March 13th, 2025 Release Notes
- Ocean Server Upgrade February 20th, 2025 Release Notes
- Ocean Server Upgrade January 30th, 2025 Release Notes
- Ocean Server Upgrade January 9th, 2025 Release Notes
- Ocean Server Upgrade November 28th, 2024 Release Notes
Ocean Tablet Release Notes
- Tablet Release Notes v186
- Tablet Release Notes v185
- Tablet Release Notes v184
- Tablet Release Notes v183
- Tablet Release Notes v182
- Tablet Release Notes v181
EMR Integration Module Release Notes
- PS Suite Ocean Attachment Exporter 2.09 Release Notes
- PS Suite Ocean Custom Form 4.29 Release Notes
- PS Suite Ocean Attachment Exporter 2.07 Release Notes
- PS Suite Ocean Custom Form 4.26 Release Notes
- PS Suite Ocean eReferral Form 1.75 Release Notes
- PS Suite Ocean eReferral Form 1.74 Release Notes
Accuro Integration Notifications
- Accuro Issue Impacting CDS Links April 4, 2025 [RESOLVED]
- Accuro API Issue Impacting Document Uploads August, 29 2024 [RESOLVED]
- Intermittent Errors Returned by the Accuro API May 2, 2023
- Accuro Integration Service Interruption April 17, 2023 [Resolved]
- Accuro Integration Service Interruption January 23, 2023 [Resolved]
- Accuro Integration Service Interruption July 16, 2021 [RESOLVED]
TELUS Integration Notifications
- TELUS API DST Glitch Affecting Clinics Open March 9th 2025
- TELUS PS Suite API Service Interruption February 24, 2025 [RESOLVED]
- Med Access: Missing Contextual Launch Buttons Issue - November 5, 2024 [RESOLVED]
- TELUS API DST Glitch Affecting Clinics Open November 3rd 2024
- Med Access: Additional eReferral Task Generation Issue [RESOLVED]
- TELUS API DST Glitch Affecting Clinics Open March 10th 2024
Oscar Integration Notifications
- OSCAR Pro Integration Service Interruption April 3, 2025 [RESOLVED]
- OSCAR Pro Integration Service Interruption June 18, 2024
- OSCAR Pro Integration Service Interruption June 10, 2024 [RESOLVED]
- OSCAR Pro Integration Service Interruption October 30, 2023
- OSCAR Pro API DST Glitch Affecting Clinics Open March 12th 2023
- OSCAR Pro Integration Service Interruption January 24, 2023 [Resolved]
Ocean API Integration Updates
- ACTION REQUIRED: Ocean IPs Updated (Development)
- Issue Impacting FHIR integrations - March 17, 2025 [RESOLVED]
- Upcoming Enhancements: Support for 'Copy-to' Providers and eForm Response Retraction
- Referrals Re-opened via FHIR API Will Now Appear in the 'Pending Booking' Folder
- Issue Impacting FHIR integrations - March 27, 2024 [RESOLVED]
- Upcoming Enhancements: Patient Email Notifications and Communicating the Request Submitter and Authorizer
COVID-19 and Related Form Updates
- Oct 11, 2022 COVID-19 eForm Update
- Feb 15, 2022 COVID-19 eForm Update
- Jan 12, 2022 COVID-19 eForm Update
- Dec 6, 2021 COVID-19 eForm Update
- Oct 28, 2021 COVID-19 eForm Update
- Oct 8, 2021 COVID-19 eForm Update