Announcements
Includes release notes, updates, and system outage information.
News & Updates
- New! Styled Emails for Patient Messages and Reminders
- Ad Hoc Patient Message Licence Discontinued on July 1, 2020
- CognisantMD Office Closure due to Flood
- Now Live: Wait Times in Ocean for Diagnostic Imaging
- New Feature: Announcements in Ocean
- Complimentary Kiosk SimulCharge Replacement Offer!
System Notifications
- System Maintenance Planned May 6th, 2021 Starting at 9:30pm EST [Completed]
- Ocean Processing Delays April 23, 2021 [Resolved]
- System Maintenance Planned Thursday April 8, 2021 at 9:30pm EST [Completed]
- System Maintenance Planned Thursday March 25th, 2021 at 9:30pm EST [Completed]
- Ocean Service Interruption March 23, 2021 [Resolved]
- Email Delivery to Bell / Sympatico Being Blocked - March 11, 2021 [RESOLVED]
Ocean Server Release Notes
- Ocean Server Upgrade April 20th, 2021 Release Notes
- Ocean Server Upgrade March 30th, 2021 Release Notes
- Ocean Server Upgrade March 9th, 2021 Release Notes
- Ocean Server Upgrade February 16th, 2021 Release Notes
- Ocean Server Upgrade January 26th, 2021 Release Notes
- Ocean Server Upgrade December 22nd 2020 Release Notes
Ocean Tablet Release Notes
- Tablet Release Notes v186
- Tablet Release Notes v185
- Tablet Release Notes v184
- Tablet Release Notes v183
- Tablet Release Notes v182
- Tablet Release Notes v181
EMR Integration Module Release Notes
- PS Suite Ocean Attachment Exporter 2.07 Release Notes
- PS Suite Ocean Custom Form 4.26 Release Notes
- PS Suite Ocean eReferral Form 1.75 Release Notes
- PS Suite Ocean eReferral Form 1.74 Release Notes
- PS Suite Ocean Custom Form 4.25 Release Notes
- PS Suite Incomplete eReferral Form 1.07 Release Notes
Accuro Integration Notifications
- Issues With Incorrect Appointment Times in Ocean
- Accuro Integration Authentication Reset Issue March 3, 2021
- Accuro Integration Service Interruption November 29, 2020
- Accuro Integration Service Interruption October 21, 2020 (Completed)
- Accuro API Service Degradation September 28, 2020 [RESOLVED]
- Accuro Integration Service Interruption August 7, 2020 [RESOLVED]
TELUS Integration Notifications
- TELUS API Service Interruption April 30, 2021 [Resolved]
- TELUS API Service Interruption January 11, 2021 [Resolved]
- TELUS API Maintenance November 1st 2020 Affecting Most Ocean Modules [COMPLETED]
- TELUS API DST Glitch Affecting Clinics Open November 1st 2020
- TELUS API Service Interruption September 21, 2020 [RESOLVED]
- TELUS API Online Booking Service Interruption Jul 31, 2020 [RESOLVED]
COVID-19 and Related Form Updates
- Feb 26, 2021 COVID-19 eForm Update
- Sep 29, 2020 COVID-19 eForm Update
- Jun 18, 2020 COVID-19 eForm Update
- Jun 15, 2020 COVID-19 eForm Update
- May 30, 2020 COVID-19 eForm Update
- May 20, 2020 COVID-19 eForm Update