The Ocean server upgrade scheduled for the evening of October 1st, 2026 contains the following improvements and fixes.
Ocean will be intermittently unavailable between 10:00 - 11:00 PM EST while the upgrade is being deployed. To view all scheduled Ocean server upgrade dates, check out the Ocean Server Upgrade Schedule.
Provider Network
Improvements
- Introduced a configuration option to increase the number of referral results shown in referral folders from 20 to 100, making it easier for high-volume clinics to review more referrals without relying on pagination.
- Updated the integration registration screen so eReferral integrators select payload versions from a dropdown, with clearer guidance when older or less-preferred options are selected.
- Updated the eConsult disclaimer copy shown on the directory listing set up page so that users accepting eConsults in Ontario understand funding options.
- Improved BC Lab eOrder workflows so returned requisition PDFs no longer create a Needs Review notice when Ocean has already recorded that the requisition was printed.
- Improved bilingual Healthmap referral workflows so patient context is preserved when users switch between English and French.
- Updated French directory listing drop-downs in the Production environment so configuration drop downs display values in the selected language.
Fixed Bugs
- Fixed the eSubmission individual view so recipient address line 2 appears when it is populated.
- Resolved an issue with importing a referral to the EMR via the Action Menu so it works correctly for patient charts that were originally created through EMR Notifications.
- Fixed Ocean Healthmap Site Notes so notes remain associated with the Ocean site where they were created instead of moving when edited from another site context.
- Resolved an EMR-user permission error that occurred when Support Site users accessed directory listings on supported sites.
Patient Engagement
Improvements
- Updated the minimum supported tablet version and time zone data so BC and Alberta daylight-saving calculations remain accurate.
- Updated Health Messenger so clinics can display their organization logo on the patient verification page, improving patient recognition and trust.
Fixed Bugs
- Resolved an issue with kiosk walk-in workflows so relaunching tablet activity does not create duplicate appointments.
- Fixed tablet and kiosk eForms so mandatory multi-select menu buttons remain correctly sized and readable after validation errors appear.
Platform
Fixed Bugs
- Fixed TELUS progress-note uploads so disallowed HTML characters do not cause note upload failures.