- Yes, you can include information about your clinic in the Ocean Health Messenger.
- This helps to provide clarity to patients about who sent them the message, establishes trust with patients that the message is intended for them, and can help set patient expectations.
- Examples of information that patients may find helpful include:
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• A description of your clinic, healthcare providers, and health services
• Your clinic location, operating hours, and contact information
• Answers to any frequently asked questions you receive from patients
Configuration
To add your clinic information to the Ocean Health Messenger, follow the steps below:
Prerequisites
- You must have 'Site Admin' access in your Ocean Site.
- Log in to the Ocean Portal.
- Open the 'Menu' and select 'Templates'.
- Click 'Settings' in the top right corner.
- Under the 'Clinic Overview' setting, enter the information that you would like to display to patients in the Ocean Health Messenger.
- Under the 'Clinic Logo' setting, choose between displaying no logo or the logo uploaded within your Ocean Site's 'Organization' page.
- Click 'Save'.
- A confirmation prompt will appear to confirm that you are ready to publish the information to patients in the Ocean Health Messenger. Click 'Confirm' to publish.
- After publishing, patients can select the 'About my clinic' option in the Health Messenger menu to view your clinic information.
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Tip: The 'Organization Title' value set in the 'Organization' area of your Ocean Site appears as your clinic name in the Ocean Health Messenger.