Can I include information about my clinic in the Ocean Health Messenger? – OceanMD

Yes, you can include information about your clinic in the Ocean Health Messenger.
This helps to provide clarity to patients about who sent them the message, establishes trust with patients that the message is intended for them, and can help set patient expectations.
Examples of information that patients may find helpful include:
• A description of your clinic, healthcare providers, and health services

• Your clinic location, operating hours, and contact information

• Answers to any frequently asked questions you receive from patients

To add your clinic information to the Ocean Health Messenger, follow the steps below:

Under the 'Clinic Overview' setting, enter the information that you would like to display to patients in the Ocean Health Messenger.
Under the 'Clinic Logo' setting, choose between displaying no logo or the logo uploaded within your Ocean Site's 'Organization' page.
Click 'Save'.

A confirmation prompt will appear to confirm that you are ready to publish the information to patients in the Ocean Health Messenger. Click 'Confirm' to publish.

After publishing, patients can select the 'About my clinic' option in the Health Messenger menu to view your clinic information.

If you chose to display your clinic's logo, it will replace the Ocean logo that appears on the verification page.

Your clinic name will also appear in the header before the patient enters their identity verification information.
Tip: The 'Organization Title' value set in the 'Organization' area of your Ocean Site appears as your clinic name in the Ocean Health Messenger.