Can patients print, copy, and clear messages that have been sent to them?

Yes, patients can print, copy, and clear messages that have been sent to them within the Health Messenger.

Print All Messages

  • To generate a printable PDF containing all current messages within the Health Messenger, patients can use the 'Print all messages' option from the menu in the top right corner.

    Note: This PDF does include any file attachments.

Copy/Clear Individual Messages

  • To copy the text of an individual message to the patient's clipboard, they can use the 'Copy message text' option on the message.
  • To clear an individual message from the patient's Health Messenger, they can use the 'Clear message' option on the message.
  • After clicking 'Clear message', the patient must click 'Confirm clear'.

Clear All Messages

  • To clear all messages from the patient's Health Messenger, they can use the 'Clear all messages' option from the menu in the top right corner.
  • Before all messages are cleared, patients are prompted to explicitly confirm that they understand that deleted messages can't be recovered.
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