Can patients end their session in the Health Messenger?

  • Yes, patients can manually end their session in the Health Messenger at any time by selecting the 'End session' option within the menu.
  • After ending the session, a confirmation page will appear indicating that their session was successfully ended.
  • If patients do not manually end their session, they will automatically receive an inactivity prompt after 25 minutes of inactivity.

    After 30 total minutes of inactivity, their session will be automatically ended and replaced with a message explaining their session was ended due to inactivity.

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