June 10 2024, 9:42 AM EST: OSCAR Pro has indicated that they are experiencing a network outage at a primary data centre and that some instances of OSCAR Pro may be unavailable.
This directly impacts the Oscar Pro API and CloudConnect's use of it for a number of workflows within Ocean. During this period, Ocean will pause updating affected Oscar Pro EMRs. Once the API is healthy again, Ocean will resume processing EMR updates. No updates will be lost.
June 10 2024, 10:4 AM EST: OSCAR Pro has indicated that the network outage at a primary data centre has been resolved. Ocean has resumed processing EMR updates.
Please email us at support@oceanmd.com if you have any additional questions.