October 14, 2026 10:30 AM EST: QHR is investigating intermittent issues affecting Accuro clients using Ocean services. We continue to monitor the situation and will provide further updates as more information becomes available.
October 14, 2026 12:30 PM EST: QHR has recommended that if you are experiencing issues connecting Ocean and QHR to please re-authenticate Ocean Cloud Connect. Please follow the steps to re-authenticate Ocean Cloud Connect. We will continue to monitor the situation and provide updates as needed.
October 14, 2026 2:55 PM EST: This issue has been rectified. Anyone still experiencing issues should re-authenticate Ocean Cloud Connect. Please follow the steps to re-authenticate Ocean Cloud Connect. Ocean Sites can now resume normal functionality of all Ocean products. Please contact the OceanMD Support team if you have any additional questions or require additional assistance.