Re-Authenticating Ocean Cloud Connect

Please follow the instructions below if you are connected to the new Ocean API and have been asked to update and re-authenticate Cloud Connect. This should take no longer than 5 minutes to complete.

Prerequisites

You must be an administrative user on your Ocean site in order to sign into or re-configure Cloud Connect.

Re-Authenticating Ocean Cloud Connect

  1. Sign in to Ocean Cloud Connect.

    • Sign in using your Ocean credentials (i.e. the same credentials as the Ocean Portal).
    • Once you've logged in to Cloud Connect, you’ll be able to connect Ocean with your EMR. Click the "Integrate with your EMR" button to begin.
  2. Re-Authenticate your EMR integration.

    • Select the EMR you would like to integrate with and then select “Next”.
    PS Suite & Med Access Accuro
    • Enter your Mobile Activation Code.

      If you are unaware of how to acquire a Mobile Activation Code, please refer to our Instructions for PS Suite or Instructions for Med Access.

    • Note: Please select “Copy Manual Code" when copying the code from your EMR to Cloud Connect to ensure that the code is copied correctly and in a format that is acceptable to Cloud Connect.
    • Once entered, the Ocean and TELUS servers will connect to authenticate the integration. This should only take about 20 to 60 seconds to complete.

Re-configure your Cloud Connect settings.

PS Suite Med Access Accuro
  • From here, you can customize your configuration options. However, in most circumstances the default configuration will be sufficient.

    For more details on configuration options, please refer to Customize your Cloud Connect Configuration.

  • Click the “Save” button to complete the setup process.
  1. Re-configuration is complete!

    • You will now return to the main summary screen.
    • From here, all of your Ocean services should continue to work seamlessly. If you experience any issues with your appointment synchronization, please feel free to reach out to us.
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