Please follow the instructions below if you need to update and re-authenticate your EMR's Cloud Connect API connection. This should take no longer than 5 minutes to complete.
Prerequisites
You must be an administrative user on your Ocean site in order to sign into or re-configure Cloud Connect.
Re-Authenticating Ocean Cloud Connect
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Sign in to Ocean Cloud Connect.
- Go to Ocean Cloud Connect in a web browser.
- Go to Cloud Connect
- Sign in using your Ocean credentials (i.e. the same credentials as the Ocean Portal).
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- Once you've logged in to Cloud Connect, you’ll be able to connect Ocean with your EMR. Click the white "Reconfigure EMR" button under the EMR Integration section to begin.
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Re-Authenticate your EMR integration.
- Select the EMR you would like to integrate with and then select “Next”.
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Acquire your EMR Instance ID and EMR Secret credentials by configuring your Ocean integration module.
See module configuration instructions for PS Suite or instructions for Med Access.
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- Once entered, the Ocean and TELUS servers will connect to authenticate the integration.
Please refer to these instructions only if you have specifically been directed to do so by CognisantMD Support.-
Enter your Mobile Activation Code.
If you are unaware of how to acquire a Mobile Activation Code, please refer to our Instructions for PS Suite or Instructions for Med Access.
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- Note: Please select “Copy Manual Code" when copying the code from your EMR to Cloud Connect to ensure that the code is copied correctly and in a format that is acceptable to Cloud Connect.
- Once entered, the Ocean and TELUS servers will connect to authenticate the integration.
- Click on the "Connect with Accuro" button.
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Enter the following details, supplied to you by QHR:
- Tenant ID (ALL CAPS)
- API username
- API password
Reminder: If you are connecting multiple Ocean sites to the same EMR instance, please ensure QHR has provided you unique API usernames and passwords for each site before proceeding. -
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Select "Log in" and then approve Ocean's third party access to the Accuro API.
The Ocean and Accuro servers will then connect to authenticate the integration. This may take a few seconds to initialize.
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- To finalize your integration, enter your UUID (also supplied by QHR) and select "Save and Continue".
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Enter your OSCAR Server URL, Client Key, Client Secret. Enter the OSCAR username and password for the "Ocean Connect" user you created in step 3 of your initial EMR integration.
Note: Ensure that your OSCAR Server URL includes your EMR directory (e.g., the '/oscar' or equivalent component at the end of the URL).
Ensuring that you are fully signed out of your OSCAR EMR in any other browser tabs, click Connect with OSCAR.
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- You will be brought to a page where you will be asked to confirm Ocean's request to access your OSCAR EMR. Ensure the checkbox next to EMR Access is checked. Click Authorize.
- A window will prompt that you have successfully authenticated with OSCAR. Click Save and Continue.
Re-configure your Cloud Connect settings.
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From here, you can customize your configuration options. However, in most circumstances the default configuration will be sufficient.
For more details on configuration options, please refer to Customize your Cloud Connect Configuration.
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- Click the “Save” button to complete the setup process.
- From here, you can customize your configuration options. However, in most circumstances the default configuration will be sufficient.
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- For more details on the rest of the configuration options, please refer to Customize your Cloud Connect Configuration.
- Click the “Save” button to complete the setup process.
- From here, you can customize your configuration options. However, in most circumstances the default configuration will be sufficient.
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For more details on the rest of the configuration options, please refer to Customize your Cloud Connect Configuration.
- Click the “Save” button to complete the setup process.
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Re-configuration is complete!
- You will now return to the main summary screen.
- From here, all of your Ocean services should continue to work seamlessly. If you experience any issues with your appointment synchronization, please feel free to reach out to us.