There are a few instances where you may need to return to Cloud Connect to make changes to your configuration:
- Your EMR configuration changes
- Your Secure Encryption Key has changed
- EMR authentication has expired (i.e. PS Suite Mobile Activation Code)
If Cloud Connect detects an error with your setup, the email address specified as the Clinical Administrator Email for your Ocean site (located in the Admin Settings page under "Site Account" in the Ocean Portal) will be notified immediately, informing them to make the necessary changes.
If no Clinical Administrator Email has been defined, the user that created the Ocean site will be notified via email.