May 7, 2026, 7:00 AM EST: We are tracking an issue affecting Accuro integrated clinics. The Accuro API appears to be non-responsive. Functionality within Ocean that requires real-time access to the Accuro API and some CDS links are impacted. This includes Online Booking, eReferrals, etc. which will not work until the Accuro API is back online. EMR updates to patients from Ocean forms may be temporarily delayed, but will eventually be processed as normal when API access is restored for those affected sites.
May 7, 2026, 8:45 AM EST: QHR has identified an issue with their APIs and are actively investigating. Functionalities within Ocean that require reliable access to the Accuro API are currently impacted for some Ocean sites. EMR updates to patients from Ocean may be temporarily delayed, but will eventually be processed as normal when API access is restored.
May 7, 2026, 10:35 AM EST: We have been informed that QHR has resolved the API issue allowing Ocean actions to resume. There may be some limited processing delays as the backlogged queue is cleared. We will continue to monitor.
May 7, 2026, 11:30 AM EST: The issue has now been resolved and Ocean Sites can now resume normal functionality of all Ocean products. Please contact the OceanMD Support team if you have any additional questions or require additional assistance.