The Ocean server upgrade scheduled for the evening of April 3, 2025 contains the following improvements and fixes.
Ocean will be intermittently unavailable between 10:00 - 11:00 PM EST while the upgrade is being deployed. To view all scheduled Ocean server upgrade dates, check out the Ocean Server Upgrade Schedule.
Provider Network
Improvements
- A new, modern Directory Listings user interface (UI) for Admin users to add, manage, and configure their Ocean site's Directory Listing(s).
- New show/hide logic for various settings on the page based on the 'Listing Purpose'.
- Updated searchable dropdown components.
- Two new Listing Types to support 'eSubmission' and 'Lab eOrder' workflows (must be configured by OceanMD admin).
- New concept of an "eRequest Term" to enable recipients to update the copy of the “Send” button, email notifications and other aspects of the send flow.
- Individual versus group information can now be clearly indicated on listings.
- Health Service Offering settings can now be easily configured in their own tab, with simplified ‘Yes/No’ options for accepting the various eRequest types.
- New status display in the top right of the listing configuration page to indicate if the listing is live and accepting eRequests or in 'Test Mode'.
- 'Tags' and 'Online booking URL' settings removed from the listing settings.
Fixed Bugs
- Resolved an image sizing issue that caused marks on a Markable Diagram to appear distorted when a referral was created.
- Applied the correct FHIR Identifier code set system value for physicians and nurses in British Columbia.
- Fixed a bug where a saved filter list using "all" filter criteria were not automatically updating when a new clinician was added to the site.
- A faulty clinic admin email will no longer stop Webhook failure processing for integrations – we'll still log the referral event and update the integration status.
Patient Engagement
Improvements
- Patients can now clear all messages in their Health Messenger thread easily from the action menu.
- A Spanish language bundle has been added to the Health Messenger.
Fixed Bugs
- Online Booking links are no longer blocked when Safari’s Advanced Tracking/Finger Printing is enabled.
- Improved error handling when an appointment fails to refresh during a confirmation check.
- Resolved bug causing the HN Eligibility field to be updated with values from risk factor EMR fields in PSS.
- Improvements made to reduce the likelihood of DWR CSRF errors on the Health Messenger verification page.
Platform
Improvements
- Updated the HST rate for Nova Scotia as of April 1, 2025 to 14%.
Support Article Updates
Please expand the tab below to view the full list of updated articles.
Updated Articles
- Directory Listings
- Update Your Directory Listing Settings
- Claim Your Directory Listing to Your Ocean Site
- Create a Directory Listing for Your Clinic
- How should my HINP validate that a health service directory listing can safely receive secure electronic messages sent by other providers
- How do I add a catchment area to my Directory Listing on the Ocean Healthmap
- How do I determine the Number of Clinicians for my Directory Listing
- What do the different Health Service Offering settings mean
- Managing Calculated and Self Reported Wait Times
- Can I include handout files for patients on my listing in the Ocean Healthmap
- At a Regional Authority Ocean Site what data is included in the Exports available within the Approvals page
- What is the difference between a Health Service Category and a Health Service Offering
- How do I enable contribution to a Service Request Repository
- Ocean Glossary of Terms
- What Health Service Categories are available for eConsults and/or eReferrals
- Set Up Your Site to Receive Walk Ins
- Configuring Settings and Permissions for API Integrations
- What does the Copy of referral and status updates to setting do on an eConsult and/or eReferral
- Information on Rapid Access Clinics Assessment Centres
- As a Regional Authority Admin how can I enable the ability for an Ocean Site to contribute data to a Service Request Repository
- What is a Central Intake
- What happens when an eReferral is sent with more than one Health Service Offering requested eReferral Splitting
- Set Up Receiver Email Notifications
- Removing a User from your Ocean Site
- How does Ocean integrate with Health Report Manager HRM
- Enabling Ocean Integrations
- HL7 FHIR eReferral Integration Setup Guide
- Accuro Automatic eReferral Document Assignment
- Open eReferral API Implementation Guidance
- Ocean Note Tasks
- HL7 FHIR eReferral API Implementation Guidance
- Where do eConsult and/or eReferral notification emails get sent to
- Setting Up your Ocean Site with a FHIR eReferral Integration
- Accessing eReferral Analytics
- Supporting Analytics in eConsults and/or eReferral eForms
- Find or Add Your Clinic to the Ocean eReferral Network
- Set Up eConsults and/or eReferrals on Your Website
- Can patients print copy and clear messages that have been sent to them
- Information for Team Based Booking Early Adopters