If you are a receiving site that accepts walk-in patients, you will want to enable the "Accept Walk-In" feature in your site.
This is an an optional part of setting up eReferrals.
If you are a receiving site that accepts walk-in patients (i.e. patients who can come in whenever they're available, without necessarily having a pre-booked appointment), follow the steps outlined below to enable this walk-in setup.
- Log in to the Ocean Portal.
- Open the 'Menu' and select 'Admin'.
- In the Admin Settings page, select 'Directory Listings'.
- If your Ocean Site has multiple Directory Listings, select the relevant one using the dropdown menu.
- Under the 'Health Service Offerings' tab, select the offering that accepts walk-in patients.
- Set the 'Self-reported wait time' value to 'Walk-In'.
- Click 'Save'.
- Now when you accept any new incoming eReferrals for this specific health service offering, the "Accept" option at the bottom of the referral will default to "Accept Walk-In".
- After clicking the 'Accept Walk-In' button, the referral will move to the "Walk-ins" status folder.
- Once the patient comes in to the office, you can simply search open the referral from this folder and mark the referral as "Completed".
