Directory Listings are required for certain Ocean products. You can create/configure a directory listing for your site by logging into the Ocean Portal, clicking on the "Menu" button in the top left corner and selecting "Admin", and then "Directory Listings".
Contact Information
- Listing Name
- The name of your Directory Listing.
- Street Address
- The corresponding street address for the listing.
- Address Line 2
- The secondary address line, if applicable.
- City
- The city for the listing.
- Province
- The province for the listing.
- Postal Code
- The postal code for the listing.
- Public Facing Phone
- The phone number for the listing.
- Fax
- The fax number for the listing.
- Public Facing Email
- An email address for the listing.
- Website
- A website address for the listing.
- Logo
- A logo for the listing. Logos are limited to 10 MB in size.
- Organization
- The corresponding Organization for this listing, if applicable.
Service Details
- Description
- Provide general descriptive information about the listing.
- Offers
- The health service categories that are offered by the listing.
- Languages
- The languages that services are offered in by the listing.
- Appointment Labels
- The appointment labels that are selectable in the Scheduling area of incoming referrals. Appointment labels determine which appointment date(s) are used in wait time calculations.
- Label options include: Appointment 1, Appointment 2, Appointment 3, Appointment 4, Appointment 5, Initial Visit Date, Follow-Up Date, Consultation Date, Surgical Date, Procedure Date
- Appointment Default Medium
- Specify which Medium should be the default when scheduling an appointment within an eReferral.
- Tags
- Keyword tags for advanced filtering.
- Clinician Information
- Only applicable if this Directory Listing is specific to a single healthcare provider. Include provider-specific details including name, professional and billing IDs, and Clinician Type.
- Referral Form
- Select an Ocean eForm to be used as the referral form for the listing. The referral form contains the questions that a referring provider fills out when submitting an eReferral to the listing.
- Online Booking URL
- Include an online booking URL to appear on the listing.
- External System URL
- Used with external system integrations to redirect users after an eReferral has been sent when enabled.
- Catchment Area
- Specify a geographic region for which the listing accepts eReferrals from.
- Central Intake Listing
- Specify a Central Intake Listing to automatically redirect incoming eReferrals to.
eReferral Policy
- Accept eReferrals
- Determines whether or not eReferrals can currently be sent to the listing.
- Splitting Policy
- Choose the behaviour for eReferrals which have more than one health service specified. Enable this checkbox if you would like eReferrals with multiple health services to be automatically split into separate referrals.
- Authentication
- Choose if referrers must be signed in to an Ocean user account to send an eReferral to the listing from the Ocean Healthmap.
- Referrer Restrictions
- Enforce if referrers must be a either Physician or a Nurse Practitioner.
- Manual Forward Policy
- Specify the default behaviour for determining communication responsibilities for referrals which are forwarded to an offline recipient which is not using Ocean.
Advanced
- eReferral Test Mode
- When enabled, only test eReferrals can be sent to the listing.
- Mark as Demo Listing
- When enabled, the listing will only appear to Ocean Healthmap users who are in test mode. This setting is only present when eReferral Test Mode is also enabled.
- Encryption
- Displays the date that the Ocean Site's Public/Private Key Pair was last updated.
- Referral Notification Email
- Any notifications regarding eReferrals sent to this specific listing will be directed to this email, overriding the notification email set at the Site-Wide level.
- More information on email notifications for received referrals can be found in Set Up Receiver Email Notifications.
- Referral Subscription
- Select your preferred billing model.
- Integration
- If your Ocean Site has a custom referral integration configured, it can be selected using the dropdown menu.
- External Service ID
- Specify an ID value to be used by integrated systems to identify the listing. The ID can be alphanumeric.
- Resubmission Restrictions
- When enabled, referrers cannot resubmit a referral that has been declined by the listing.
Note: You need to set up and claim your directory listing to be able to edit it from this window. To learn more about setting up a directory listing, please refer to the linked articles for setting up a Website Form or eReferrals.
Information from the 'Contact Information' section of the Directory Listing is also shown to patients during the online appointment booking confirmation process.