Directory Listings

Directory Listings are required for certain Ocean products. You can create and configure a Directory Listing for your Ocean Site by logging into the Ocean Portal, clicking on the 'Menu' button in the top left corner, selecting 'Admin', and then clicking 'Directory Listings'.

Each Directory Listing contains 3 main tabs: Listing Information, Health Service Offerings, and Enablement. The details for the settings found in each tab are outlined below.

Note: Certain settings are only available for configuration when the 'Will this listing accept eRequests? ' setting is set to 'Yes, eReferrals & eConsults'. These settings have been denoted by an asterisk (*) in this article.

Listing Information Health Service Offerings Enablement

The 'Listing Information' tab is used to configure basic details and indicate the purpose of your Directory Listing.

Listing name
The name of your Directory Listing.

Listing Purpose

Will this listing accept eRequests?
This setting is used to indicate if this Directory Listing will accept eRequests either now or in the future.
When set to 'No', certain Directory Listing settings related to accepting eRequests are hidden.
When set to 'Yes', all Directory Listing settings related to accepting eRequests are available for configuration.
eReferral button label*
This setting allows you to choose the term that appears on the 'Send _____' button for your Directory Listing in the Ocean Healthmap, as well as the term used in email notifications when referring to the type of eRequest (e.g., eReferral, eOrder).
eRequest notification email(s)
Any notifications regarding eReferrals sent to this specific listing will be directed to this email. For more details on the fallback logic for email notifications, refer to: Where do eConsult and/or eReferral notification emails get sent to?
Patient contact email for eRequests*
A contact email address included in patient email notifications regarding their eRequest.

Contact Information

This contact information is also shown to patients during the online appointment booking confirmation process.

Address line 1
The corresponding street address for the listing.
Address line 2
The secondary address line, if applicable.
City
The city for the listing.
Province
The province for the listing.
Postal code
The postal code for the listing.
Hide address on the Ocean Healthmap*
This setting is used to hide the listing address information in the Ocean Healthmap. When enabled, a catchment area must be configured for the listing. For more details on this setting, refer to: Can I hide my Directory Listing's address on the Ocean Healthmap?
Public-facing phone
The public-facing phone number for the listing.
Fax
The fax number for the listing.
Public-facing email
A public-facing email address for the listing that is displayed on the listing in the Ocean Healthmap.
Website
A website address for the listing.
Logo
A logo for the listing. Logos are limited to 10 MB in size.
Organization
The corresponding Organization for this listing, if applicable.

Clinician Information

Group / Individual
This setting is used to indicate if this Directory Listing represents an individual healthcare provider or a group of healthcare providers
When set to 'Individual', the individual details of the clinician being represented by this Directory Listing must be entered. This information is stored and maintained independently from any Clinician Information stored within individual Ocean user accounts and affects EMR task assignment.
First name
The first name of the clinician being represented by this Directory Listing.
Surname
The surname of the clinician being represented by this Directory Listing.
Professional ID
The Professional ID of the clinician being represented by this Directory Listing.
Billing number
The billing number of the clinician being represented by this Directory Listing.
Role
The role of the clinician being represented by this Directory Listing.

Service Details

Description
Provide general descriptive information about the listing.
Specify catchment area
Specify a geographic region for which the listing accepts eRequests from.
Languages spoken
The languages that services are offered in by the listing.
Default appointment medium*
Specify which Medium should be the default when scheduling an appointment within an eRequest.
Appointment labels*
The appointment labels that are selectable in the Scheduling area of incoming referrals. Appointment labels determine which appointment date(s) are used in wait time calculations.
Label options include: Appointment 1, Appointment 2, Appointment 3, Appointment 4, Appointment 5, Initial Visit Date, Follow-Up Date, Consultation Date, Surgical Date, Procedure Date
Default request form*
Select an Ocean eForm to be used as the request form for the listing. The request form contains the questions that a referring provider fills out when submitting an eRequest to the listing.
Route to Central Intake listing*
Specify a Central Intake Listing to automatically redirect incoming eRequests to.
When a Central Intake listing has been specified, the 'Default request form' setting for the listing is hidden.
If the listing has been configured as a Central Intake listing by an OceanMD employee, this setting will be hidden.
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