Administration & Billing
We strive to keep Ocean administration and billing as straightforward as possible. This section will describe various administrative information tips, including a guide to the various administrative features, user management, and troubleshooting preparation. This section will also cover Ocean billing information and management, including invoicing and payment information and methods, respectively.
Guide to the Admin View
See all 13 articlesUsers
- Removing a User from your Ocean Site
- How do I update my Clinician Type?
- How can I enforce Two-Factor Authentication for all users on my Ocean site?
- Accessing the My Account Page in User Settings
- Updating the Email Account Associated With Your Ocean User Account
- Recovering Your Ocean Password or Username
Troubleshooting
Administration FAQ
- How do I change the email address that receives Ocean alerts?
- What languages does Ocean support?
- How do I cancel my Ocean subscription(s)?
- Where do I find my Ocean site number?
- Where can I get reports on Ocean usage?
- I see a lot of patients and am running out of Ocean-generated reference numbers. How do I increase the number of digits for patient refs?