Updating Your Payment Information

To update the payment information associated with your Ocean user account, follow the steps below.

If you're looking to change the Payer for your Ocean Site, please refer to: Changing Your Ocean Payer.

  • Log into the Ocean Portal, click your name in the top right, and select 'Billing'.
  • Click 'Remove Payment Method' to remove your existing payment method.
  • Enter your new payment information.

    If paying via Credit Card, select the 'Credit Card' option, enter your credit card information, and then click 'Confirm Payment Information'.

    If paying via Bank Debit, select the 'Bank Debit' option, enter your name and email (as you are the person authorizing the use of the banking details), and then click 'Confirm Payment Information' to enter your banking details.

  • Once confirmed, your new payment information will be displayed on the page.
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