How do I update my User Role?

The 'User Role' in Ocean is a drop-down menu of options found on the User Settings page. Individual Ocean Users can select the most applicable role from the following list:

  • Allied Health Professional; Family Physician; Specialist; Nurse Practitioner
  • Administrator; Executive Director; IT Support
  • Medical Student; Resident
  • MOA/Secretary; Nurse; Physician Assisant
  • Other

Ocean uses this role in the following ways:

  • When sending an eReferral, the User Role will appear in the 'Referrer's Information' field at the bottom of the referral form.
  • When at least one provider in an Ocean Site has been activated and assigned to send Patient Messages under a Patient Engagement Licence (Basic or Plus), Clinic Support Staff users (which includes MOA/Secretary, Administrator, Nurse, Resident, Medical Student, or Physician Assistant) can also send Patient Messages at no additional cost.

  • Note: Up to 3 Clinic Support Staff per Patient Engagement Licence can send messages at no additional cost.

To Review and Save your User Role:

Please Note: Changes to User Roles are audited by Ocean. Users should not update their role once they have saved it in their 'My Account' settings.

  • View the User Role options by clicking on the dropdown menu.
  • Once you have selected your appropriate User Role, ensure that you press the Save Changes button in the bottom right corner.

What healthcare professionals are included under the term 'Allied Health Professional' in Ocean?

In the Ocean Platform, the term 'Allied Health Professional' includes any healthcare professional who is not a physician or Nurse Practitioner, and who offers booked appointments to provide care to patients. This includes (but is not limited to) the following:

  • Rehabilitation professionals:
    • Physiotherapists (PTs)
    • Occupational Therapists (OTs)
    • Speech-Language Pathologists (SLPs)
    • Audiologists
  • Diagnostic professionals:
    • Radiologic Technologists (RTs)
    • Diagnostic Medical Sonographers (DMS)
    • Medical Laboratory Technologists (MLTs)
  • Therapeutic professionals:
    • Respiratory Therapists (RTs)
    • Pharmacists
    • Dietitians
  • Mental health professionals:
    • Registered Psychologists (Ph.D. or Psy.D.)
    • Registered Social Workers (RSWs)
    • Registered Counselling Therapists (RCTs)
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