When removing a user from your Ocean Site, it is important to ensure that the user is not associated with a Patient Messaging and Reminders License, or assigned as a Delegate for any other users on your site. Expand each step below for guidance on the process.
1. Remove Delegate Associations
2. Remove Patient Messaging and Reminders License
Additional Considerations
After removing the desired user account from your Ocean Site, it is beneficial to verify the areas below to ensure that the contact information is up to date.
Site Account
Directory Listing
Clinical Delegate Emails
If the removed user received email notifications on behalf of other users on your Ocean Site, ensure that remaining users update the 'Clinical Delegate Emails' field in their own account settings by following the steps below.