Accessing Patient IDs for Troubleshooting Purposes

If you are troubleshooting with support from CognisantMD staff, we may ask you to send some reference numbers of the problematic patient charts in question (e.g. Ocean patient reference number or EMR ID), since we cannot see any of your site's patient names (for patient privacy reasons).

You can find these patient identifiers in any one of the following places.

PS Suite Accuro OSCAR Ocean Portal
  • The external patient reference number will be the PSS ID (at the top right corner of the patient chart).
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