The Ocean Server upgrade scheduled for September 26th, 2024 at 9:30 PM EST contains the following improvements and fixes.
Provider Network
Improvements:
- Referral reminder rules will now by default have the option to include an iCal disabled.
- Regional Authorities can now receive a new report detailing the import results and error details of a bulk upload of directory listings.
Patient Engagement
Improvements:
- After several months of testing with our end users, we’re excited to announce the release of Ocean Health Messenger! Health Messenger is a significant upgrade to our patient messaging experience that focuses on intuitive design and mobile accessibility. The following articles provides more details: https://www.oceanmd.com/news/introducing-ocean-health-messenger/
- Patient reminder rules will now by default have the option to include an iCal disabled.
Support Article Updates
- How are iCal files used with Patient Reminders?
- Set Up Automated Referral Appointment Reminders
- Setting Up Ocean Cloud Connect
- Customize your Cloud Connect Configuration
- New! Accuro: Configuring Cloud Connect Document Folders for the Ocean Health Messenger
- New! Introducing Patient Messages
- New! Can patients include attachments when replying to a Patient Message?
- Review Your Default Templates & Template Settings
- Customize Your Templates (Optional)
- Basic Patient Messages Workflow
- Patient Messages Settings
- What if a patient shares health information in Ocean that requires urgent follow up?
- Are there limits to the number of files that can be attached to a Patient Message?
- Introducing Patient Reminders
- Enabling Appointment Confirmation from Patient Reminders
- Information for Health Messenger Early Adopters