Expand each heading below for examples of templates that can be used for Patient Messaging and automated Patient Reminders.
Patient Messaging
Template Name: Default - Secure Message
Subject Line: A message from your healthcare provider
Salutation: Dear @ptPreferredOrFirstName,
Email Body:
You are receiving this email because you have a new message or form to complete from your healthcare provider.
Our clinic uses a secure, online technology called Ocean to communicate with patients regarding their health. To access your messages or forms, please click on the blue link below to open a secure browser window. You will be asked to confirm your identity by entering your birthdate before proceeding.
[weblink]
<b>Note: This is an outgoing email only. Please do not reply to this email. If you have any questions or concerns, please contact our office directly.</b>
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To learn more about Ocean’s secure technology or to see instructions on how to access your message, please visit <a href="ocean.tips/patients">ocean.tips/patients</a>.
Patient Reminders
Template Name: Default - Appointment Reminder
Subject Line: An appointment reminder for your upcoming visit
Salutation: Dear @ptPreferredOrFirstName,
Email Body:
This is a reminder for your upcoming healthcare appointment:
<b>Date</b>: @apptDate
<b>Time</b>: @apptTime
<b>Provider</b>: @providerName
As part of your visit, we may ask you to complete some forms online, using a secure platform called Ocean. Please click the blue link below to confirm your appointment and complete your forms.
[weblink]
If you need to cancel or reschedule your appointment, please call the clinic during regular clinic hours as soon as possible.
<b>Note: This is an outgoing email only. Please do not reply to this email. If you have any questions or concerns, please contact our office directly.</b>
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To learn more about Ocean’s secure technology, please visit <a href="ocean.tips/patients">ocean.tips/patients</a>.