August 13, 2026 10:36 AM EST: We are tracking an issue that QHR has identified which impacts the Accuro API. Users will be unable to access Ocean from their EMR at this time and other services such as Online Booking will be impacted. EMR updates to patients from Ocean forms may also be temporarily delayed, but will eventually be processed as normal when API access is restored for those affected sites.
August 13, 2026 11:10 AM EST: We have been informed that QHR has resolved the API issue allowing Ocean actions to resume. There may be some limited processing delays as the backlogged queue is cleared. We will continue to monitor.
August 13, 2026 1:15 PM EST: Due to the backlog of actions that accumulated while the issue was ongoing, it may take some time for processing to return to normal. We will continue to monitor the queue and provide updates as the backlog is cleared.