The Ocean server upgrade scheduled for the evening of April 24th, 2025 contains the following improvements and fixes.
Ocean will be intermittently unavailable between 10:00 - 11:00 PM EST while the upgrade is being deployed. To view all scheduled Ocean server upgrade dates, check out the Ocean Server Upgrade Schedule.
Provider Network
Improvements
- To setup a Directory Listing to accept eConsults, the Listing Status must now be enabled alongside the individual Health Service Offering(s). The behaviour of these eConsult-only listings will now align with eReferral listings; correct billing, clear test mode prompts and validation warnings, and accurate status indicators in the Ocean Healthmap.
- The ‘Wait Times’ configuration on Health Service Offerings will only be shown on Directory Listings being set up to accept eRequests.
- For Directory Listings that will be accepting eRequests, a new setting is available to hide the Directory Listing’s address on the Ocean Healthmap and instead display a catchment area.
Fixed Bugs
- Delete option now only appears on Inbound Referrals if they have not been forwarded.
- The home phone number value, from the EMR source patient, will no longer be duplicated in the FHIR payload.
Patient Engagement
Improvements
- Replaced the two-language toggle in Health Messenger with a flexible language dropdown that supports preferred browser language for supported locales.
- Added a language dropdown to eForms to align translation logic across the Health Messenger interface.
- Updated Health Messenger language bundles with new content to support recent features, including a full Spanish translation of the Health Messenger interface.
- Users can now securely end their Health Messenger session at any time from the action menu.
- Improved styling and copy on the Health Messenger intro page for a clearer, more user-friendly experience.
Fixed Bugs
- Patient-friendly names for Alternate Configurations now display correctly in the confirmation email.
- Resolved an issue where patients could skip health card version code validation during non-swipe check-in.
Support Article Updates
- Can I hide my Directory Listing's address on the Ocean Healthmap?
- Update Your Directory Listing Settings
- Directory Listings
- Managing Calculated and Self-Reported Wait Times
- Introducing Patient Messages
- How can patients choose their preferred language in the Ocean Health Messenger?
- Can patients end their session in the Health Messenger?
- Do Ocean eForms support French? Other languages?
- What languages does Ocean support?