The Ocean Server upgrade scheduled for September 29th, 2020 at 9:30 PM EST contains the following features, improvements and fixes.
eReferral
New Features
- Referral senders can now copy provider(s) directly from the healthmap on to an Ocean eReferral, at the time of sending. If the provider’s listing is claimed to an Ocean site, the site will automatically receive a copy of the sent referral.
- Stakeholders copied on the sent referrals will be automatically notified by email (for claimed Ocean site listings) or fax (for unclaimed site listings) regarding important referral status changes, such as a booking or a cancellation.
- The user will be informed of referral stakeholders that need to be manually notified of a status update to the referral.
- The "Copy results to" will be printed on referral PDF letters.
- Referral review note items from previous referral notes are now accessible in the review forms at other sites.
Improvements
- Central Intake sites can now edit the ‘Referral Received Date’ of inbound referrals.
- Email notifications to patients for six key referral events will display the message in the patient’s preferred official language (English or French, as recorded by their healthcare provider), and then display the same message in the other official language below it.
- The referrer phone and fax number has been added to the SENT BY line at the top of the referral so that it is accessible by Central Intake after forwarding the referral.
Fixed Bugs
- Addressed a bug preventing the auto-syncing of appointments between OSCAR and Cloud Connect.
- Resolved a bug that was preventing the booking time from displaying when viewing the referral without signing in.
- The sort order on the column headers in the eReferrals folders will now be maintained after an eReferral is opened and then closed within the site.
Patient Engagement
New Features
- A new open API is now available to create a patient-specific weblink to eForms. This can be used to embed an eForm in an external system's communication modalities. Additionally, a webhook notification can now be enabled to notify the external system when the (set of) eForm(s) have been finalized.
Improvements
- Patients can now download an calendar event with their appointment details after confirming their appointments from a Patient Reminders weblink.
- Enhancements to Patient Reminders user interface (e.g. the guided Activation Requirements section).
- Ocean secure messages will now be marked in the EMR as ‘Ocean: Message Sent’.
- The OSCAR appointment status will now be automatically updated when a Patient Reminder is sent to the patient (see NOTE below).
Fixed Bugs
- Ocean will now place secure messages in OSCAR’s Encounter note section and other Ocean notes will appear in the Document section with a document title (see NOTE below).
- Addressed a bug preventing the auto-syncing of appointments between OSCAR and Cloud Connect.
- Imported patient message birthdates now require four digits to ensure the patient’s age is correctly recorded in Ocean.
- Corrected issue with the output returned for pt.getAgeInWeeks() and pt.getAgeInMonths().
- Addressed a bug causing incorrect counts in our usage reports for the number of website form submissions.
- Resolved a UTC day-rollover issue that caused some reminder sends to appear on the following day in the Reminder History summary list.
- Email notifications that are received subsequent to one that contained a “RED” note flag will no longer contain the "RED" note flag. (It will continue to persist with the Patient view of the Portal.)
- Resolved a bug that was preventing the provider’s first name from being displayed or applied to secure message receipt notes in the EMR patient chart when the account clinician type was set to "Family Physician".
- Resolved issues affecting the use of Online Booking alternate schedule feature. The “Alternate Configuration’ button has been reinstated.
Note:
The Cloud Connect integration for OSCAR Pro users is currently limited to participants in our Early Adopter program. To be added to our waitlist, please complete a request form here (ocean.tips/oscar-pro-request) and a CognisantMD team member will follow up with you. Please note the Cloud Connect integration is currently only available to OSCAR Pro (Well EMR) users; you will need to confirm that you are running OSCAR Pro before completing the waitlist request form (your EMR login page should display this).