Adding a New User to Your Site

Note: Any individual that requires access to Ocean must have a free Ocean user account.

  • Log in to the Ocean Portal. Click the Menu button in the top left corner and click Admin (you must be a Site Admin to access this area).
  • Click Users in the Admin Settings page. This will take you to your User Management page where you can click the blue "Invite Users to Site" button, located at the top of the page.
  • Enter the email address of the colleagues you wish to invite. If desired, you can also input their full name. If you need to invite more colleagues, simply click the "Add Another Invitation" button to add another row to the table. 

    Note: Unaccepted invite requests will expire after 30 days.

  • If you are sending a large number of user invitations, you can click on the "Switch to Bulk Email" button, located in the top right corner of the "Invite Users to Site" section header. Enter a series of email addresses, with each separated by a comma.
  • When you are ready to send, click the blue "Send Invitations" button.
  • Your colleague(s) will receive an email notifying them that they have been invited to your Ocean site. This email will prompt them to click a link and follow the steps to be automatically added to your site.

    Note: If Two-Factor Authentication has been set as mandatory for all users on your Ocean site, the newly invited users will be prompted to configure Two-Factor Authentication for their Ocean user account upon accepting the invitation to join your Ocean site.

If you wish for a colleague's Ocean user account to have administrative privileges on your site, simply click the checkbox beside their name, under the "Site Admin" column once they have joined your Ocean site..

Have more questions? Submit a request