Upgrading Your Tablet

There are several ways you can upgrade a tablet to the latest Ocean Tablet app:

  • Ocean Tablet App (If you are upgrading only 1 or 2 tablets):

    • Open the Ocean Tablet app on your tablet.
    • Tap on the Ocean logo (or cog) in the bottom left hand corner and enter your Ocean user credentials to access the administration menu.
    • Choose "Update Ocean Tablet". The upgrade should only take a minute but you'll need to repeat the above steps to for all the tablets that you want to upgrade.
  • Ocean Portal (If you are upgrading many tablets at once):

    • Sign into the Ocean Portal on your computer's web browser.
    • Click the "Menu" button in the top left corner and select "Tablets & Kiosks".
    • Find the tablet(s) that you want to upgrade. Click on each of them and select "Upgrade". The next time those tablets are used, they will upgrade themselves.
  • Google Play Store:

    • Access the Google Play Store on your Android tablet.
    • Search "cognisantmd" to find the Ocean Tablet App which should appear as the first search result.
    • Follow the prompts to download and install the update for the app.

Please refer to "When should I upgrade my tablets?" for more information on how often to upgrade your tablets.

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