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Patient Reminders FAQAt A Glance: Patient Reminders FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles
- How does Ocean determine a patient's preferred language for text message reminders?
- Med Access: Does Ocean send reminders to 'Confidential' appointments?
- How are iCal files used with Patient Reminders?
- Med Access: Which Cell Number and Email Address does Ocean use for Patient Reminders?
- Can I run a report listing the reminders sent and which patients have confirmed their appointments?
- Can I send automated reminders to patients with overdue responses (i.e. when the appointment is not confirmed)?
- If a patient has two appointments on the same day, how many reminders will be sent?
- Is it possible to set a single reminder rule to be sent out at different intervals before the appointment (e.g. 7, 3 and 1 day prior)?
- How can I manage text message consent?
- How can patients opt out of receiving text messages from Ocean?