What happens if a patient tries to confirm an appointment more than once?

  • If a patient tries to confirm an appointment more than once, Ocean will inform the patient that they previously confirmed the appointment.
  • Depending on how the Patient Reminder was received (i.e., Email Only/Email & Text Message/Text Message Only), patients may also have the option to continue to the Health Messenger to access any existing or new secure messages and/or complete any outstanding forms.
Have more questions? Submit a request