No, Ocean will not send reminders for appointments that have been marked as "No Show" in the PS Suite schedule.
Have more questions? Submit a request
Patient Reminders FAQ
At A Glance: Patient Reminders FAQ Read All FAQs View All Terms Return To Guide Return To Getting Started Guide Read All Articles- What happens if a patient tries to confirm an appointment more than once?
- What happens if a patient tries to confirm an appointment that has been moved, cancelled, or deleted in the EMR schedule after the reminder was sent?
- Do Text Message Patient Reminders support special characters?
- PS Suite: Will Ocean send reminders for appointments marked as "No Show"?
- How does Ocean determine a patient's preferred language for text message reminders?
- Med Access: Does Ocean send reminders to 'Confidential' appointments?
- How are iCal files used with Patient Reminders?
- Med Access: Which Cell Number and Email Address does Ocean use for Patient Reminders?
- Can I run a report listing the reminders sent and which patients have confirmed their appointments?
- Can I send automated reminders to patients with overdue responses (i.e. when the appointment is not confirmed)?