October 13, 2026 8:15 AM EST: We are tracking an issue that QHR has identified which impacts the Accuro API. Functionality within Ocean that requires real-time access to the Accuro API is currently impacted. This includes online booking, reminders, etc., which will not work until the Accuro API is back online. EMR updates to patients from Ocean forms and referrals may be temporarily delayed, but will eventually be processed as normal when API access is restored for those affected sites. We are actively investigating and will provide updates here.
October 13, 2026 9:45 AM EST: QHR is still investigating this issue, we will continue monitoring and provide updates.
October 13, 2026 11:00 AM EST: QHR is still investigating this issue, we will continue monitoring and provide updates.