As of 8:10 AM EST today, we have been receiving timeout errors from the Accuro API that prevent Ocean from communicating with Accuro. We have reported the issue to QHR and will post more information here as it becomes available. Please follow this article to be kept up to date with progress, or email support@cognisantmd.com.
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10:03 AM EST QHR has updated their status page with details about a major outage in one of their datacenters.
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10:30 AM EST We are starting to see the number of timeout errors from the Accuro API come down to normal levels.
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11:07 AM EST The API issue we have been experiencing is resolved. We'll continue to monitor Accuro API health closely today. Please contact support@cognisantmd.com if you experience any further issues.