Can I send automated reminders to patients with overdue responses (i.e. when the appointment is not confirmed)?

Ocean Reminders cannot be set up against an overdue status of a email/questionnaire or when an appointment is not confirmed. Presently, reminders can only be scoped to appointment-based information -- provider, type, reason, etc. -- as well as certain demographics -- age, gender, etc. To learn more about creating these types of reminder rules, please review Reminder Rules - Using Javascript Conditions.

 

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