Ad Hoc Patient Message Licence Discontinued on July 1, 2020

In an effort to simplify product pricing and ensure a consistent approach across our customer base, CognisantMD has discontinued the legacy "Ad Hoc" Patient Messages pricing model. This per-message pricing approach has been replaced with the Patient Messages & Reminders user licence (*$25/month per user + delegate). Ocean users can enable this licence from the Ocean Portal using the instructions here

If you have questions or concerns about this change, please create a support ticket at

Have more questions? Submit a request