We are investigating an issue with the Ocean/Accuro integration this morning (July 2). Clinics will likely encounter issues with patients being marked "arrived" after kiosk usage, note uploads, patient retrieval and appointment reminders.
We are investigating with the Accuro team at QHR. Please follow this article for more information as it becomes available, or email support@cognisantmd.com.
11:50 AM: The issue has been resolved. We will continue to monitor.