Accuro API Issue Impacting All Accuro Ocean Clients [RESOLVED]

As of 2am EST, we have been receiving errors from the Accuro API that prevent Ocean from communicating with Accuro. We have reported the issue to QHR and will post more information as it becomes available to this article. Please follow this article for more information as it becomes available, or email

2019-05-01 10am: The API is responding again and sites are sync'ing properly. We will work with QHR to determine the root cause and will post any conclusions and future mitigations here. Please let us know if you continue to experience any issues with the Accuro integration in the meantime.

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