Two-Factor Authentication is a feature that provides an additional level of security for your Ocean user account. Once enabled, you will be required to enter a unique 6-digit code from an authenticator application on your smartphone in addition to your Ocean username and password each time you log in.
Enabling Two-Factor Authentication
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Download Google Authenticator
- Start by downloading the Google Authenticator app to your smartphone from the App Store (Apple) or the Google Play Store (Android).
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Update your Ocean user account settings
- Sign into the Ocean Portal and click your name located at the top right of the screen and select "My Account".
- Under the Account Information section, click "Enable Two Factor Authentication". A black and white QR code will appear on screen.
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Configure Two-Factor Authentication
- Using the Google Authenticator app on your smartphone, click on the plus (+) sign within the app, and select "Scan a QR code". This will open the camera view on your smartphone.
- Scan the QR code that appeared on screen. A new unique 6-digit Authentication Code will appear within your authenticator application on your smartphone.
- Enter your Ocean account password and the 6-digit Authentication Code from your authenticator app, and press Enable. This enables Two-Factor Authentication for your Ocean user account.
- Once enabled, you will be prompted to enter the 6-digit Authentication Code generated by the authenticator app each time you sign into the Ocean Portal or to access the Administrative Menu on the Ocean Tablet App.
Disabling Two-Factor Authentication
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Update your Ocean user account settings
- Sign into the Ocean Portal and click your name located at the top right of the screen and select "My Account".
- Under the Account Information section, click "Disable Two Factor Authentication".
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Enter your credentials
- You will be prompted to enter your Ocean user account password and the 6-digit Authentication Code from your authenticator app.
- After entering your password and Authentication Code, press Disable. This disables Two-Factor Factor Authentication for your Ocean user account.
- Note: You cannot disable Two-Factor Authentication if you are a user on an Ocean site which enforces mandatory Two-Factor Authentication.