Important Note for Accuro Clinics Using the New Ocean API

Important note for Accuro clinics using the new Ocean API with the username "OceanAPI":

QHR has identified an issue with the Ocean API that results from multiple clinics using the same username for the API, causing the authorization to be revoked for clinics in what appears to be a random manner. In the past, usernames for different clinics have been routinely set to "OceanAPI".

QHR is working on a fix, but in the meantime, QHR support can change your username from OceanAPI to a name unique to your clinic.

Next Steps:

If your API username is "OceanAPI" and you are on the new API, contact QHR customer support and ask them to change your API username.

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