Accuro Integration Service Interruption April 17, 2023 [Resolved]

3:30 PM EST: We have identified and are investigating an issue affecting a small number of Accuro integrated clinics and Cloud Connect. The Accuro API started returning error responses for requests made by Cloud Connect just before 6:00 AM EST, after their authorization server de-authorized the impacted sites.

Note: Functionality within Ocean that requires reliable access to the Accuro API is impacted. EMR updates to patients from Ocean may be temporarily delayed, but will eventually be processed as normal when API access is restored for those affected sites.

Please email us at if you have any additional questions, or require additional assistance in re-authenticating Ocean Cloud Connect.

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