Order Your Kiosk Hardware

You will be responsible for ordering your kiosk stand, tablet, and 3 peripheral items to be able to successfully complete set up of one check-in kiosk. You will also need to ensure that your EMR is integrated with Cloud Connect.

You will need all the following items to be able to completely set up one check-in kiosk:

  • Kiosk stand (floor/counter top) (1)
  • Tablet (1)
  • Peripheral items *Note: only for provinces with a magnetic strip health card (3)

To obtain the above items, follow the steps below:

  1. Order your Check-In Kiosk by submitting a kiosk order form (Telus clients may also contact their sales rep to request a quote or complete the Telus Kiosk Request form). If you are using a health card magnetic strip reader (not available for all provinces), please ensure you request a peripheral bundle with your order, which includes the item listed below:
    • Magtek Card Reader
    • LAVA SimulCharge Adapter
    • 6’ extended Micro USB to USB charge cable for Samsung
  2. Order the tablet that will go in your kiosk. Note that the Check-In Kiosk ONLY supports the Samsung Galaxy Tab E (9.6").

Note: If you'd like us to send you the above 3 peripheral items in a bundle, please indicate this on your kiosk order form.


Note that if you purchase your own Magtek card reader, you must update the firmware on your own, as outlined in: "Configuring Magtek Card Readers for Android 7".

Note also that CognisantMD is limited in our ability to support untested hardware from third-party vendors and therefore, cannot guarantee that kiosk card swiping and reading will work.

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