TELUS PS Suite Integration Set-Up

Watch Video Tutorial Below

1. Download the Ocean custom form, toolbar and attachment exporter files.

   • If the files do not appear as “.cfm”, right-click each of the links to and save them manually by selecting "Save As..." from the menu of options.
   • The Ocean Attachment Exporter is required for automatically adding notes from a patients chart to Ocean secure messages or eReferrals. Learn more about Creating a PDF Attachment to Add to a Secure Message.
   • Download the Ocean Custom Form
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   • Download the Ocean Toolbar
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   • Ocean Attachment Exporter

2. Open the Edit Custom Forms window in PS Suite.

   • Log in to PS Suite and open the EMR (Records) window.
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   • From the "Settings" menu, choose "Edit Custom Forms".
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3. Import the downloaded custom form files into PS Suite.

   • From the Edit Custom Forms window, select "File" and then "Import Form(s)".
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   • Locate the .cfm files that were downloaded. (This will typically be in your computer's "Downloads" folder if you've downloaded the file recently.)
   • Select "Choose" and close the Custom Forms window.

Once you have imported your toolbar custom form file into PS Suite, you will need to create a reminder so that the toolbar is available for use in your patients' charts.

Watch Video Tutorial Below

1. Open the Edit Reminders window in PS Suite.

   • Open the EMR (Records) window within PS Suite.
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   • From the "Settings" menu, choose "Edit Reminders".
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2. Add a new reminder.

   • From the Edit Reminders window, select "Edit" and then "Add Reminder".
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   • Give the reminder a descriptive name, such as "Ocean Toolbar".
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   • Click "Add Line" to add criteria to the reminder.
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   • From there, choose some criteria to specify when you would like the toolbar to show. If you simply want the toolbar to show for all users and for all patients, you can enter some criteria that is true for all patients, such as the patient’s age being less than 200. Alternatively, you can add additional criteria to make it show only for certain users or certain patient populations.
   • Click the “Show Custom Form or Stamp” radio button, then choose your toolbar custom form to show for this reminder from the dropdown menu.
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   • Click "Done" to save the reminder and close the dialog box.
   • Open a patient chart to confirm that the toolbar is displayed under the CPP.
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Configuring your Ocean form will connect Ocean and your EMR.

Watch Video Tutorial Below

1. Open the Ocean Settings menu from the Ocean custom form.

   • Open a patient chart (preferably a "dummy" or test chart, or an empty chart).
   • Insert the Ocean custom form into the chart by clicking the Ocean logo on the Ocean toolbar.
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   • You will be prompted to create an Ocean user account (if you don’t already have one) or to sign in with your existing Ocean user account.
   • Click on the “Settings” button on the custom form.
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   • Enter your Ocean username and password to authenticate yourself. The Ocean Settings dialog box will appear.
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2. Enter your Ocean account and site information.

   • Click “Ocean Site Number” to enter the site number provided to you by the Ocean administrator (accessible via the Admin view on your Ocean Portal).
   • Click “Settings” on your Ocean custom form again and select “Shared Encryption Key” to enter your shared encryption key password. If you haven’t already set this in the Ocean Portal, you will be prompted to do so first. This key will be stored secretly within your EMR, thereby preventing anyone else (including CognisantMD) from accessing any patient data.
   • The other settings may be left as-is.
   • Click the “Remove” button on the Ocean custom form to delete the custom form from the chart.

Watch Video Tutorial Below

1. Access the advanced Ocean settings menu.

   • Open the Ocean custom form in PS Suite by clicking on the Ocean logo in the toolbar.
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   • Confirm that your version is up-to-date (look for “v4.00” or later).
   • Click the “Settings” button on Ocean custom form and enter your Ocean credentials.
   • Select "Advanced..." from the Ocean settings menu.
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2. Activate Ocean Cloud Connect.

   • Select (or double-click) "Ocean/Cloud Connect Activated: N" to activate your Ocean Cloud Connect.
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Watch Video Tutorial Below

1. Create a new PS Suite user, named "Ocean Connect".

   • This Ocean Connect user will serve as a makeshift user that Ocean Cloud Connect will use when saving notes.
   • You can create a user in the "Edit Users" dialog box that can be accessed from the dashboard, under the Settings menu (you will need administrative privileges in PS Suite to access this dialog).
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   • Make sure you save the Ocean Connect user with the following details:
     • Initials "OCNC" 
     • Role: "Other Health Professional"
     • Authority: "User"
     • Special Privileges: box checked
     • View Privileges: "All"
     • Action Privileges: "Notes" 
   • On the same window, under "Accessible Locations", make sure that the Ocean Connect user has access to all locations.

2. Pair the Ocean Connect user to the EMR credentials.

   • Go back to the dashboard, open the Settings menu, and this time, select "Preferences".
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   • Enter your password to access the preferences dialog. Note that you will need administrative access to your PS Suite EMR to be able to access this dialog.
   • Select "Mobile" from the list of preferences options along the left. Note that you will only be able to access this area if you have your mobile TELUS API set up.

   Note: Depending on your version of PS Suite, the appearance and layout of the Mobile section may differ. Check which version of PS Suite you are currently running to determine which of the below instructions applies to you.

3. PS Suite v5.11 or Higher PS Suite v5.10 and Below

   AML Activation Mobile Activation (Legacy)

   • Under the Extension Application header located on the left-hand side of the page, select Integration Management.
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   • Locate the Ocean by CognisantMD entry and click the purple "Configure" button.

   • In the window that appears, click the box labeled "Enable Ocean by CognisantMD."
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   • Under the "Select User" dropdown, ensure the newly created Ocean user is selected.
   • Note down the values listed under "EMR Instance ID" and "EMR Secret." These two values will need to be entered into Cloud Connect to authenticate the Ocean site with your PS Suite instance.
     
     It is recommended you (temporarily) copy these to a text file on your computer for ease of use when completing your Cloud Connect integration.
   • Press the "SAVE" button to enable the integration.

   Please refer to these instructions only if you have specifically been directed to do so by CognisantMD Support.

   • Select "Device Management" on the left and proceed to select "Connect, Ocean" as your mobile device user.
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   • With the Ocean user selected, click the purple "Pair Device" button.

   • This will open up an Activation Code dialog box. For our purposes, you can ignore the QR code. You will need the manual code to register your Ocean Cloud Connect.
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   • Select "Connect, Ocean" as your mobile device user and click "Register Device".
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   • You will then be prompted to select a calendar. Select any calendar and continue.
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   • Note: Selecting a calendar is solely used to help create an initial connection between your EMR and Ocean. Choosing a specific provider's calendar does not limit or lock you into only accessing their patients through the Ocean platform.

   • This will open up an Activation Code dialog box. For our purposes, you can ignore the QR code. You will need the manual code to register your Ocean Cloud Connect.
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