TELUS API Service Issue Affecting Creating and Updating Patients August 18, 2021 [Resolved]

6:30pm EST We are currently experiencing an issue affecting Ocean's ability to create or update new patients in PSS EMRs via the TELUS API. We are investigating and will update this announcement as further information becomes available.

2021-08-19 9:39am EST Telus has notified us that they are looking into the cause of the errors in the TELUS API Service that appear to have started after a recent release of PS Suite.

2021-08-30 8:49am EST Telus deployed a PSS patch release to a small number of clinics that included a fix for this issue. The remaining affected EMRs will be upgraded on September 2nd, or the 7th.

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