Prior to September 5th, when a Med Access Ocean Site sent or accepted an eReferral, the full referral record PDF and any file attachment(s) included in the referral would be automatically added as Active Tasks to the patient chart in Med Access.
Currently, when an eReferral is sent or accepted, an additional Completed Task containing the textual 'Referral Form Summary' portion of the referral is also being automatically added to the patient chart in Med Access. This Completed Task is being created in addition to the Active Task(s) containing the full referral record PDF and any file attachment(s).
We are aware of this issue and plan to restore the prior behaviour in the November 7th, 2024 release.
If you have any questions, please do not hesitate to contact the OceanMD Support team.