Improvement to TELUS Med Access Integration: New Ocean Notes Will Appear As "Active"

In our next release, Ocean will start taking advantage of an update in the TELUS API that allows notes to appear in the EMR as "Active", rather than "Completed". No action is required by sites. Ocean will automatically enter all notes as "Active" starting Wednesday, June 23rd 2021.


Ocean will assign the patient's primary provider as the owner of the note. For online booking users, the provider associated with the schedule the patient has booked into will be the owner of the online booking note. If Ocean can't identify a primary provider for the patient, the note will be entered as "Completed", and the assigned owner will be the Api, Agent.

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