TELUS API Service Interruption April 30, 2021 [Resolved]

TELUS has notified us of an issue on their side affecting connectivity between the TELUS API and ASP hosted EMRs starting at 11:28am this morning lasting until 11:53am.

During this time, Cloud Connect was unable to communicate with PS Suite so Ocean functionality requiring access to EMRs will have been impacted. Note: Ocean automatically retries updates so these actions will have gone through when TELUS API health was restored.

We'll continue monitoring TELUS API health to ensure Ocean is behaving normally.


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