TELUS has notified us of an issue on their side affecting connectivity between the TELUS API and ASP hosted EMRs starting at 11:28am this morning lasting until 11:53am.
During this time, Cloud Connect was unable to communicate with PS Suite so Ocean functionality requiring access to EMRs will have been impacted. Note: Ocean automatically retries updates so these actions will have gone through when TELUS API health was restored.
We'll continue monitoring TELUS API health to ensure Ocean is behaving normally.