As of December 23rd 2020, emails sent through Ocean for patient messages and reminders will have a new and improved look and feel. In response to client and patient feedback, we have updated all Ocean emails to incorporate a simple, grey background frame, updated font, improved link styling, and a clear identifying footer (see below).
With these changes, we hope to give patients greater confidence in the authenticity of both the message and links included. We are also making it much easier for patients to verify the security of the Ocean Platform by incorporating a clear footer with a link to a page that explains how Ocean is used by healthcare providers to communicate with patients.
We continue to aim to provide the most secure, reliable, and easy to use tools for patient engagement, and we look forward to sharing even bigger improvements to our Ocean templates in the new year. Stay tuned!